Customers are responsible for providing accurate delivery information, including the recipient's name, address, apartment number, phone number, and any relevant delivery instructions.
We are not responsible for failed or delayed delivery caused by incorrect or incomplete information supplied by the customer.
If our driver is unable to safely deliver the flowers or contact the recipient, the flowers may be returned or redelivery may be arranged. Additional delivery fees may apply.
If an order is delivered to the correct address provided by the customer, we cannot generally provide a refund if the recipient is unavailable, refuses the delivery, or the flowers are subsequently lost, damaged, or stolen after delivery.
Join our Floral Journey
📧 Email
order@therosestores.com.au
📞 Phone
+61 452 027 889
📍 Studio
South-East Melbourne, Victoria
🕒 Opening Hours
Monday–Sunday, 8:00 AM–11:00 PM
THE ROSE acknowledges the Traditional Owners and Custodians of the land on which we work and live. We pay our respects to their Elders past, present and emerging.
We remain committed to supporting and fostering a diverse community and honouring our ongoing relationships.
